Terms and Conditions


Hive25 Platform Terms of Use


These Terms of Use (these “Terms”) govern any access to or use of the Hive25 platform (the “Platform”) and other associated services offered by Hive25 from time to time (the “Services”).


The Platform and Services (excluding third-party services) are provided by Hive 25 Limited, a company registered at Companies House in England, with company number 09324308, and its registered office at 5 Giffard Court, Millbrook Close, Northampton, Northamptonshire NN5 5JF, United Kingdom (“Hive25”). We can also be contacted at: support@hive25.io


These Terms relate to all access to and use of the Platform and Services whether you are: (1) a user offering to provide services as an independent worker in whatever capacity or legal form (a “Freelancer”), (2) a user working for an organisation wishing to hire Freelancers (a “Customer”), (3) a user working for an intermediary that arranges work by Freelancers for other organisations (an “Agency”), or (4) any other visitor to the Hive25 Platform.


  1. The Platform


The Hive25 Platform is a platform where you can: register as a Freelancer available for work; as a Customer browse, make contact with, and schedule work from Freelancers; or as an Agency or other Customer enter the details of Freelancers that work for you and manage their schedules; and in general consult and manage this information, and use other Services. We are not a temporary work agency or a recruitment service.


If you on behalf of a Customer or Agency decide to contact a Freelancer and use their services, the services contract is directly between your organisation and the Freelancer and not with Hive25. If we advertise or provide links or information about third-party products or services, you will also be dealing and making a contract with the relevant supplier or service provider and not with us. We are not a party to any contracts that you make or your other dealings with anyone you contact through the site, and we are not responsible for any issues that arise with them.


Ads and integrations on our website or Platform are not binding offers to provide services or sell products. They may contain errors or out of date information and they are subject to availability. Hive25 does not endorse any Freelancer, Customer, Agency, or any third party product or service advertised, reviewed, mentioned, or linked to.


You or your organisation are solely liable for compliance with all laws and regulations relating to hiring of Freelancers, or your work as a Freelancer, including in relation to compensation, benefits, tax, national insurance, employment rights, working time and conditions, and temporary work.


  1. Your Account


If you are allocated or create an account with Hive25 on your own behalf or on behalf of an organisation, then you must keep your login and password details confidential and not allow anyone else to use them. You will be responsible for any use of your account whether by you or anyone else.


You must not upload to your account or any part of the Platform or send any message through the Platform anything that:

(a) includes threats, defamation, obscenity, or harassment;

(b) promotes or facilitates illegal activity;

(c) is sexually explicit;

(d) promotes violence;

(e) is discriminatory based on race, gender, religious belief, sexual orientation, disability or any other protected characteristic;

(f) causes damage or injury to any person or property (including viruses or malware);

(g) breaches any third party’s rights (such as copyrights, publicity rights, or privacy rights); and/or

(h) is otherwise in any way illegal, objectionable, or contrary to Hive25 policies.


Hive25 is not obliged to monitor content or messages on the Platform. However, subject to any commercial terms agreed separately, we can remove content or messages, or cancel or suspend access to Hive25 at any time for any reason, but in particular if you have not complied with any of these Terms, or any instructions or policies that we issue from time to time, or your organisation has not paid any sum due to Hive25. Subject to any commercial terms agreed separately, you can cancel your account at any time by contacting us.


  1. Permitted use


You may use the Platform within your trade or profession and in accordance with the Platform instructions and policies. Any other use is not permitted, e.g. you must not:

(a) except as permitted by any applicable law attempt, procure, or do any other the following: (i) copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Platform or Services in any form or media or by any means; or (ii) de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Platform or Services;

(b) access all or any part of the Platform or Services in order to build a product or service which competes with the Platform or Services;

(c) in any way provide or make available any part of the Platform or Services to third parties (except in the case of an Agency using them for the benefit of the Agency’s clients); or

(d) copy significant parts of, “scrape”, adapt, re-publish, re-use, or use commercially any part of the Platform or data included within it. You must not create any hypertext links, frames, embedding, or any other links between this site and any other site without our permission.


  1. Payment


Fees for use of the Platform and Services will be as agreed separately and shall be due and payable in accordance with the agreed payment terms (or in default of agreement, payable within 30 days from the date of issue of Hive25’s invoice).


  1. Warranties


The Platform is intended for users acting for purposes relating to their trade, business, craft or profession, and not for consumers.


All use you make of the Platform is at your own risk. You are responsible for undertaking due diligence and all other reasonable inquiries before contracting with any Freelancer or accepting work from any Agency or Customer.


To the maximum extent permitted by law, Hive 25 excludes all representations, warranties, and terms that may otherwise be implied into these Terms. In particular, Hive25 does not warrant that (i) the Platform and Services will meet your specific requirements; (ii) the Platform and Services are fully compatible with any other platform or service; (iii) your use of the Platform and Services will be uninterrupted, timely, secure, or error-free; (iv) the results that may be obtained from the use of the Platform and Services will be accurate or reliable; or (v) any errors in the Platform or Services will be corrected.


  1. Liability


To the maximum extent permitted by law:

(i) Hive25 excludes all liability whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation (whether innocent or negligent), indemnity, or otherwise, for any:

(a)        economic losses (e.g. loss of revenues, profits, contracts, business or anticipated savings);

(b)        loss of goodwill or reputation;

(c)        damage to any device or digital content; or

(d)        indirect losses,

arising out of or in connection with these Terms, the Platform, or Services.


(ii) Hive25’s maximum liability in connection with these Terms, the Platform and Services shall be limited to the greater of (a) the Fees your organization has paid to Hive25 during the previous six months; and (b) five hundred pounds (£500).


Hive25 shall not be in breach of these Terms or liable for any delay or failure to perform any of its obligations that results from circumstances beyond Hive25’s reasonable control.


Nothing in these Terms limits or excludes the liability of a person for:

(a)        death or personal injury caused by such person’s negligence;

(b)        fraud or fraudulent misrepresentation; or

(c)        any other matter to the extent such liability may not be limited or excluded under applicable law.


  1. Intellectual property rights


All rights in the Platform and its contents, including trademarks, symbols and slogans, text, data or databases, images, audio-visual content, graphics, or layout, whether registered or unregistered, are owned either by Hive25 or by its third-party licensors and are protected by applicable laws. As a user your rights are limited to access to and use of the Platform and Services in accordance with these Terms and Hive25’s applicable documentation, instructions, and policies.


Unless otherwise expressly specified, you must not copy, reproduce, adapt, store, transmit to any third party, exploit or otherwise use any item contained on the Platform in any way, except for the purposes of your own business (or in the case of an Agency for the benefit of the Agency’s clients). Copyright and attribution notices must not be removed, hidden, modified, or otherwise interfered with.


  1. Third party sites


Hive25 is not responsible for any third-party applications, websites or services linked to from the Platform or with which the Platform may be integrated or bundled; and hereby excludes all liability for any content, products, services, advice, data use or any other matter arising out of accessing or using such third-party applications, websites, or services.


  1. General information only


Hive25 does not provide advice. If we provide information or reviews then these materials are for research and general interest only and should not be relied upon to make specific decisions. If you require advice, then you should consult an expert or professional who can advise on your individual circumstances.


  1. Personal Data Processing


Any personal data which you provide to Hive25 including through the Platform will be used in accordance with Hive25’s Privacy Policy.


  1. Amendments


Hive25 may change these Terms from time to time without notice, and any later access to or use of the Platform or any Services will constitute agreement with the new or updated terms. Please check back to this page for the current terms. These Terms may only otherwise be superseded or supplemented by an agreement in writing signed on behalf of Hive25, or by documentation, instructions or policies communicated by Hive25 from time to time.


  1. General


Save for any supplementary terms agreed in writing by Hive25, these Terms supersede all previous agreements, representations and arrangements (either oral or written) with regard to their subject matter.


If any part of these Terms is or becomes illegal, invalid or unenforceable, that does not affect the legality, validity or enforceability of any other part.


No failure or delay by a party in exercising any right under these Terms will operate as a waiver, and a waiver of any right shall only be effective if it is in writing.


These Terms will be governed by and construed in accordance with English law, and you agree that any dispute or claim related to these Terms, the Platform, or Services will be subject to the exclusive jurisdiction of the courts of England. Hive25 can ask courts anywhere to protect its intellectual property rights or confidential information.



Last updated: February 2024